Customer satisfaction is our top priority. We are committed to providing high-quality digital products designed to help you achieve your fitness goals. However, due to the nature of digital products, we have a specific refund and cancellation policy in place.
Refund Eligibility
Since our products are digital and immediately accessible upon purchase, we generally do not offer refunds once a product has been purchased and delivered.
However, refunds may be issued in the following situations:
- Technical issues: If the digital product is not delivered properly or is inaccessible due to a technical problem on our end.
- Duplicate purchases: If you accidentally purchase the same product twice, please contact us with proof of both purchases.
Refund Request Process
To request a refund, please contact our customer support team within 7 days of your purchase at support@darshshah.in with the following details:
- Your full name.
- The email address used for the purchase.
- The product purchased.
- A description of the issue or reason for the refund request.
Our team will review your request and get back to you within 5 business days.
Non-Refundable Situations
- Change of mind: We do not offer refunds for digital products in cases where the customer simply changes their mind after purchasing.
- Failure to download: If the product has been successfully delivered and the customer fails to download or use the product, no refund will be granted.
- Incompatibility issues: It is the customer’s responsibility to ensure the product is compatible with their devices before purchase.
Cancellations
As our products are digital and delivered instantly, we do not offer cancellations once an order has been completed. Please review your order carefully before completing your purchase.
If you have any questions or need further assistance, feel free to reach out to our support team at support@darshshah.in.